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Returns

We want you to be happy with your purchase. If you not are completely happy with your purchase we can offer you an immediate refund or exchange.

We also offer a 'Try at Home' service which means we can send you a rug or two to try at home before you decide purchase. This is a complimentary service and there is no obligation to buy. Please contact us for details. All rugs must be returned undamaged and in a resalable condition.