We want you to be happy with your purchase. If you not are completely happy with your purchase we can offer you an immediate refund or exchange.

We also offer a 'Try at Home' service which means we can send you a rug or two to try at home before you decide purchase. This is a complimentary service and there is no obligation to buy. Please contact us for details. All rugs must be returned undamaged and in a resalable condition.